Complaints Book (Libro de Reclamaciones)

Amazon Trip Peru E.I.R.L. · RUC 20614072955
Calle Educandas 375, Cusco, Perú

In accordance with the Peruvian Consumer Protection and Defence Code, this establishment has a virtual Complaints Book at your disposal.

1. Consumer details

Full name * ID document * Document number * Address * Phone * Email * I am under 18

2. Contracted product or service

Service Product

Amount claimed (optional) Description *

3. Details of the claim and request

Claim (reclamo)Disagreement related to the products or services. Complaint (queja)Disagreement not related to the products or services, or dissatisfaction with the customer service.

Details * Your request *

I declare that the information provided is true and I agree that it is used to handle this claim, as described in the Privacy Policy.

The provider must reply within 15 business days. Filing this claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI.